SHIPMENTS
Shipments will be made by express courier and insured for the total value of the items ordered. The delivery methods of the courier provide that the packages are delivered to the first access door of the place indicated by the user. In no case is delivery to the floors provided by the courier. The handling of the package within his own home / office will therefore be borne by the buyer.
Deliveries take place in 24 hours.
Attention: with the exception of some places of particular geographical location (smaller islands or locations that are difficult to reach) which require non-standard delivery times that can range from 3 to 5 days.
The times are indicative and starting from the date of receipt of the shipment confirmation e-mail (N.B. at the end of the order the summary of the products and costs is automatically sent, NOT the shipment confirmation which will follow when the package is entrusted to the courier).
Deliveries are made from Monday to Friday.
Prices are inclusive of VAT. Together with the packaging containing the product/s purchased, the customer will receive the receipt or invoice (if previously requested)) relating to the same. In case of loss of the sales document, a copy can be requested from customer service via e-mail in PDF format.
In any case, the shipping costs are understood to be due and charged to the customer, even if the same makes use of the right of withdrawal referred to in the following paragraph, or refuses and returns to the sender, for any reason, the goods regularly tidy. The shipping costs for returning the goods to our warehouse are in any case the full responsibility of the customer. In this case, the customer will have to refund the aforementioned shipping costs, and possibly, in the event of non-payment of the same, the 17MusicStore company will take legal action to recover the aforementioned credit.
SHIPPING FEES
Shipping costs vary according to the amount and total weight of the items in the cart and are calculated automatically during the purchase process.
FREE SHIPPING FOR ORDERS OVER €300.00
CANCELLATION OF ORDERS
Orders are binding, they can be canceled only if the goods have not yet been shipped, preferably by contacting customer service on +39 034621847 or by written communication to be sent by e-mail info@17musicstore.com. For orders that have already been processed, the customer must exercise the right of withdrawal. Attention: the times indicated for the delivery terms are indicative and are absolutely not binding for the 17MusicStore company. The status of the shipment can be checked online.
PRODUCTS NOT AVAILABLE
The prices of unavailable products may vary.